1. Click on My Clients on the menu bar at the top.
2. Locate the Client you'd like to renew and click on the link, Update Status on the right.
3. To proceed with updating, you must answer the question - "Does this contact have prior experience working with a site selection company?"
4. If you are progressing with your Client but need additional time, click on the Renew button to request an extension and avoid expiration of this Account.
5. You will be asked the following questions in a short survey:
- Date of Last Contact
- Date of Next Follow-up
- Estimated Contract Signature Date
- What is the reason for requesting an extension of the Active status?
- What actions steps do you plan to take to lead you to success with this Client?
6. Click Submit Survey to complete the renewal process.