If you negotiate something that is outside of the brands’ group commission policies, you must determine who HelmsBriscoe will invoice for the additional payment. The hotel should be able to give you direction about who is responsible for paying the extra compensation.
For example, for most Hyatt properties, when the hotel agrees to pay you 10%, you simply enter the booking in as 10%, attach your documentation, and HB Accounting will take care of the rest.
For Marriott, or for many Hiltons, the centralized group payment system will only pay 7% commission. In these cases, you must enter a second booking, connected to the initial booking, so that HelmsBriscoe can invoice the hotel directly. Directions on how to do that are below.
Step 1: Add your program as normal with all revenue items at 7% commission fee, and submit the booking.
Step 2: From the My Bookings page, locate your new booking, and select Copy from the available Actions.
Step 3: In the Revenue Details section, enter the additional commission with the item name as Fee - Sourcing. Enter the quantity, rate and commission fee %.
or....
When the compensation is a flat fee or based on room night counts, select item Fee - Reservation. Then, enter the quantity, rate, and the commission fee at 100%.
Step 4:
Add a note in the Comments to Accounting section indicating the original booking number with the room commission.
Step 5: Submit the booking.