A copy of an Invoice can be sent directly to you by using the Request Invoice Copy action in InForm.
Go to InForm > My Bookings to locate the booking then use the Actions to select Request Invoice Copy.
NOTES:
- This feature emails, to you, a copy of the last Invoice sent by HB Accounting. Once received (can take up to 10 minutes assuming no technical difficulties at HB Corporate - during normal business hours in Scottsdale, AZ), you can forward the invoice directly to the Hotel or any specific individual that you may be dealing with or have it for your files.
- Understand, the “Invoice Copy” feature does not generate or create an Invoice, the feature only sends a copy of the last Invoice sent. This is important from a timing standpoint, if a program recently consumed and a Final Invoice has not been created by InForm then the depressing the “Invoice Copy” button will send you a copy of the last Advance Invoice or generate an error indicating that your program is “not invoice eligible" meaning that it has not been 15 days since the program’s end date for Auto-Invoicing or that pickup has not been entered to create a Pickup Invoice.
- A program must go through an Invoice Cycle in order for Pickup and Revisions to be reflected on an Invoice.