Definitions of Booking Statuses:
Draft: All bookings in the Draft status have not been submitted to HB Accounting. To submit a draft booking, select the pen icon from the Actions to continue draft booking.
Importing: HB Accounting is importing the data in to the InForm System.
New: Program has not yet consumed; program is not advance eligible. Invoicing will begin 15 days after check out or when final pickup is entered.
Advance Due: Program is booked at a Partner Hotel, invoicing based on advance eligibility.
Adv & Bal Due: Program booked at a Partner Hotel, 5% advance was not received, invoicing for the full 10%.
Bal Due: Invoicing for remaining 5% commission or full 10% commission based on property.
Partial Due: Partial funds received, invoicing for the remaining balance. Once a pickup discrepancy is resolved, if additional funds are due, the booking is placed in partial balance due based on information from Hotel and/or Associate.
Pending: The booking has been paid in full before the group has consumed due to a decrease in the room block after the advance funds have been received or the hotel paid the full 10 or 7% rather than the 5 or 3.5%.
Pickup Discrepancy: HelmsBriscoe has been notified by the hotel that this account has been paid in full. The payment received at HB Corporate is short of the total due based on the pickup information that was entered into InForm. HelmsBriscoe will continue to invoice this property for 60 days. If you feel that the hotel is in error, please contact your hotel sales or accounting person to review the actual revenue.
Cancelled: The booking has been cancelled by the associate or on advice from Hotel; no invoicing is taking place.
Closed: The booking is closed and no invoicing is taking place, if closed in error, Associates can request the booking to be re-opened by emailing ar@helmsbriscoe.com. If "final pickup" was not entered, you can action the Edit to enter the final pickup.
From the "My Bookings" tab available actions based on booking status: